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Senior Product Manager

Heap

Heap

Product
Paris, France
Posted on Tuesday, July 9, 2024
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.
Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!
Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

What you’ll do

  • Collaborate closely with Hotjar's Product and Marketing leadership teams to help strategize and bring to market opportunities for the product
  • Prioritize and manage a diverse set of product initiatives, aiming at improving our key product metrics (adoption, retention, engagement).
  • Lead product development rituals for your product team in close partnership with your Engineering and Design counterparts
  • Develop a comprehensive understanding of our users through a combination of qualitative research, data analytics, and experimentation
  • Engage as an integral part of the Product and Engineering team, collaborating with Product Designers and Engineers throughout the product development lifecycle, from discovery and design to delivery and ongoing monitoring post-release
  • Foster cross-functional collaboration across the company to determine how the VOC team can best leverage synergies with other teams and increase our impact

What you’ll need to succeed

  • Over 3 years of experience working in an agile cross-functional product team
  • Proven experience in developing core products for different user personas and segments
  • A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative
  • Strong analytical skills and experience in running your own queries and reports, and ideally experience with analytics tools like Mixpanel and Tableau (although not mandatory)
  • Excellent stakeholder management skills, enabling effective collaboration and communication across teams
  • A mindset that prioritizes MVP (Minimum Viable Product) principles, emphasizing simplicity and efficiency
  • Solid experience with customer discovery and user research
  • A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly and visually appealing
  • Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values
Why you should join Contentsquare:
▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
▪️ Our clients, partners and investors love our industry-leading product
To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:
▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
▪️ Work flexibility: hybrid and remote work policies
▪️ Generous paid time-off policy (every location is different)
▪️Immediate eligibility for birthing and non-birthing parental leave
▪️Wellbeing and Home Office allowances
▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
▪️ Every full-time employee receives stock options, allowing them to share in the company’s success
▪️We offer many benefits in various countries -- ask your recruiter for more information
We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.