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Product Communications Lead



Marketing & Communications, Product
San Francisco, CA, USA · New York, NY, USA · Seattle, WA, USA
Posted on Tuesday, June 11, 2024

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Anthropic is seeking a strategic and creative Product Communications Lead to help shape the narrative around our groundbreaking AI assistant Claude and drive adoption among both enterprise and consumer audiences.

As a key member of the team, you will craft and execute a differentiated communications strategy that advances Anthropic's reputation as the leader in trusted, safe, and reliable AI. You will develop compelling messaging and content that resonates with diverse audiences, from developers and IT decision-makers to everyday consumers. By showcasing customer and partner success stories across a range of use cases, you will deepen understanding of Claude's potential and further establish Anthropic as the trusted AI leader.

The ideal candidate will have a proven track record driving product communications for both B2B and B2C audiences, exceptional storytelling skills, and strong media relationships across tech and mainstream outlets. You should be highly collaborative, adaptable, and creative, and passionate about Anthropic's mission to build beneficial AI systems. You will have the opportunity to help shape the narrative around one of the most impactful technologies of our time.

If this sounds like you, we'd love to hear from you. Anthropic is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all.


  • Translate product, customer, partner, and research and safety stories into accessible formats for media and other audiences
  • Develop messaging and content to clearly communicate the value proposition and differentiated capabilities of Claude to customers, partners, and other key stakeholders
  • Identify and pursue creative opportunities to showcase compelling partner and customer stories that highlight the benefits of using Claude
  • Build strong relationships with key journalists, analysts and influencers covering the AI assistant space
  • Partner with Product and Marketing teams to surface insights and track metrics to inform communications strategy and campaigns
  • Build Anthropic’s spokesperson bench and include executives for high-profile media interviews, speaking engagements and events
  • Stay on top of the rapidly evolving AI landscape and proactively identify opportunities and challenges from a communications perspective

You may be a good fit if you:

  • Have 8+ years of experience in product communications, preferably in enterprise software, consumer technology, or AI technologies
  • Possess exceptional writing skills with the ability to translate complex technical concepts into clear, compelling narratives for a variety of audiences
  • Have strong media relations skills and experience – building lasting media relationships and placing stories in top-tier technology and business outlets
  • Demonstrate a proven track record developing and executing multi-channel communications campaigns that deliver against business objectives
  • Are highly collaborative with the ability to work cross-functionally with Product, Marketing, Sales and other teams
  • Bring a proactive and strategic mindset, staying ahead of industry trends and adapting plans in a fast-paced environment
  • Take an audience-first approach, seeking to understand their needs and tailoring communications accordingly
  • Are passionate about Anthropic's mission to build reliable, interpretable and steerable AI systems that benefit humanity

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The expected salary range for this position is:

Annual Salary:
$240,000$300,000 USD


Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

US visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate; operations roles are especially difficult to support. But if we make you an offer, we will make every effort to get you into the United States, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Compensation and Benefits*

Anthropic’s compensation package consists of three elements: salary, equity, and benefits. We are committed to pay fairness and aim for these three elements collectively to be highly competitive with market rates.

Equity - On top of this position's salary (listed above), equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

US Benefits - The following benefits are for our US-based employees:

  • Optional equity donation matching.
  • Comprehensive health, dental, and vision insurance for you and all your dependents.
  • 401(k) plan with 4% matching.
  • 22 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Stipends for education, home office improvements, commuting, and wellness.
  • Fertility benefits via Carrot.
  • Daily lunches and snacks in our office.
  • Relocation support for those moving to the Bay Area.

UK Benefits - The following benefits are for our UK-based employees:

  • Optional equity donation matching.
  • Private health, dental, and vision insurance for you and your dependents.
  • Pension contribution (matching 4% of your salary).
  • 21 weeks of paid parental leave.
  • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more!
  • Health cash plan.
  • Life insurance and income protection.
  • Daily lunches and snacks in our office.

* This compensation and benefits information is based on Anthropic’s good faith estimate for this position as of the date of publication and may be modified in the future. Employees based outside of the UK or US will receive a different benefits package. The level of pay within the range will depend on a variety of job-related factors, including where you place on our internal performance ladders, which is based on factors including past work experience, relevant education, and performance on our interviews or in a work trial.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.