Senior Strategic Account Manager (West Coast)
Synthego
Sales & Business Development
Redwood City, CA, USA
Posted on Friday, April 19, 2024
Do you believe that bioengineering represents the future of medical diagnostics and therapies, with CRISPR/gene editing serving as just the initial breakthrough? We are seeking an experienced, consultative sales professional to join our team, someone who finds inspiration in our mission and can contribute to our established start-up's collaborative, dynamic, and innovative culture. We would like to hear from you if you're enthusiastic about articulating the value of Synthego's cutting-edge platform technologies.
As a Senior Strategic Account Manager, you'll play a pivotal role in driving the growth of our Cell and Gene Therapy business by positioning our Research Use, IND enabling, and Clinical product portfolios. You'll identify, nurture, and grow key client relationships in this position. As an individual contributor, you'll actively engage in outbound sales and prospecting initiatives while collaborating closely with our internal support teams to ensure seamless execution. This role offers an exciting opportunity to directly impact and drive our business forward in the rapidly evolving biotech landscape."
What You'll Do:
- Serve as the primary point of contact for existing and new accounts ordering Synthego’s RUO, IND enabling, and GMP product lines for the Western US Region
- Conduct prospecting activities to build a funnel for preclinical and clinical business.
- Identify clinical upsell opportunities and drive revenue growth.
- Own the entire opportunity funnel, from opportunity creation to purchase order receipt, while collaborating with the RUO/GMP Product, Quality, and Operations teams.
- Provide customer and market feedback to the product management and marketing teams to support the expansion of the product roadmap and commercial strategies
- Leverage emotional and social intelligence to effectively interact with internal and external customers, fostering positive relationships and driving team collaboration across various functions.
- Learn and evangelize the value proposition of Synthego’s Bench to Clinic synthetic biology products, supporting and improving the cell therapy process through data-driven decisions.
- Focus on revenue growth, with the goal of establishing Synthego as the primary supplier for genome editing products and services.
- Continuously build strong relationships with established commercial companies, non-commercial institutions, and universities with cell therapy programs, from bench scientists to senior leadership.
- Map account structures, including functional areas and personnel, and identify and manage client profiles critical to closing a deal – influencers, budget owners, decision-makers, executive sponsors, etc.
- Travel approximately 25% of the time for on-site customer meetings.
About You:
- 5+ years key account / large corporate technical sales experience in biotechnology / Life Sciences or a cell therapy company.
- Strong experience in sales process management and professional sales techniques (e.g. Challenger, SPIN, Miller Heiman), negotiating 5-8 figure contracts and supply agreements, developing and executing strategic and tactical plans for account growth
- Strong existing network of contacts and working relationships within large biopharma accounts within your assigned territory that can be leveraged to find the ideal customers for Synthego’s GMP product and service offering
- Strong working knowledge of the Cell and Gene Therapy process
- Deep cell biology knowledge needed to understand the customer research focus. Able to find areas of fit with the Synthego platforms, manage the technical conversation and sales process. Note that Synthego does not use an FAS support model.
- Collaborate closely with Marketing, Sales Operations, Product Management, Technical Support, Research, Operations, and other functions to optimize the balance between customer needs and Synthego capabilities.
- Comfortable operating with uncertainty, the fast-paced and constant evolution of a start-up company, and competitive environments
- Highly detail-oriented and needed to manage within a regulatory / GMP environment.
- Strong verbal and written communication and presentation skills
Nice to Haves:
- 10+ years overall technical sales experience in an FDA regulated market
- Prior experience with GMP products and / or working knowledge of regulatory requirements of API in US and EU (i.e. ICH Q7).
- Previous experience working as a bench scientist or researcher in cell therapy
- Hands-on experience with CRISPR or genome engineering / SynBio products/services
- Advanced degree in a Life Science field
Company Perks & Benefits
- Equity options
- Medical, dental, and vision benefits
- 401k Program
- Paid parental leave
- Flexible paid time off
About Us
Synthego is a genome engineering company that enables the acceleration of life science research and development in the pursuit of improved human health.
The company leverages machine learning, automation, and gene editing to build platforms for science at scale. With its foundations in engineering disciplines, the company’s platforms vertically integrate proprietary hardware, software, bioinformatics, chemistries, and molecular biology to advance basic research, target validation, and clinical trials.
By providing both commercial and academic researchers and therapeutic developers with unprecedented access to cutting-edge genome engineering, Synthego is at the forefront of innovation, accelerating the development of truly engineered biology.