Director of Total Rewards
Heap
We’re looking for a Director of Total Rewards to lead and evolve our global rewards programs during a period of change and increasing need for greater clarity, transparency, and consistency.
This is a player-coach role with broad ownership across compensation, benefits, and aspects of equity. You’ll lead a team of two Benefits Managers while remaining hands-on in designing, operating, and improving core programs.
The foundation is in place, but there is a clear need to bring greater consistency, clarity, and transparency to how rewards are managed globally. This includes evolving job architecture, strengthening governance, and preparing for emerging regulatory requirements such as the EU Pay Transparency Directive.
This role is well suited for someone who enjoys bringing order to complexity, making pragmatic improvements, and driving impact without needing a perfect starting point.
What You’ll Do
Own the global total rewards approach and drive targeted improvements across compensation, benefits, and equity
Define and refine a clear Total Rewards philosophy aligned to business context and constraints
Bring greater consistency and rigor to how programs are designed and applied across regions
Lead annual and off-cycle compensation processes (merit, promotions, adjustments)
Maintain and evolve salary structures, ensuring alignment to market and internal equity
Partner with Finance and People teams on budgeting, modeling, and decision support
Oversee compensation-related reporting and compliance requirements, including country-specific needs (e.g., France Gender Equality Index)
Evolve and maintain job architecture, including leveling frameworks and scope definitions
Ensure alignment to market data and consistent application across the organization
Partner with PBPs and leadership to support calibration and decision-making
Lead readiness efforts for the EU Pay Transparency Directive
Establish processes and governance to support pay equity analysis and transparency requirements
Partner cross-functionally to ensure compliance while maintaining practical, scalable approaches
Manage and develop a team of two Benefits Managers supporting multiple regions
Support the evolution of the team over time, including opportunities to broaden scope across compensation and benefits
Oversee global benefits programs, ensuring competitiveness, compliance, and operational effectiveness
Evaluate broker relationships and support or lead an RFP process as needed
Begin shaping a more cohesive global benefits strategy
Partner with leadership to clarify roles, processes, and governance related to equity programs
Contribute to evolving the company’s approach to equity as part of the broader rewards strategy
Support the establishment or refinement of governance forums (e.g., Compensation Committee)
Work closely with People, Finance, and executive stakeholders to inform decisions with data and perspective
Bring clarity and direction to discussions that may not always have well-defined inputs
Influence outcomes through strong judgment, communication, and follow-through
Operate effectively in an environment where priorities can shift quickly
Lead and Evolve Total Rewards
Own Compensation Programs (Hands-On)
Advance Job Architecture and Leveling
Prepare for Pay Transparency Requirements
Lead Benefits Strategy and Team
Support Equity and Governance
Partner with Senior Leadership
What You Bring
8–12+ years of experience across Total Rewards, Compensation, and/or Benefits in a global environment
Experience operating as a hands-on leader with end-to-end ownership of rewards programs
Strong knowledge of European rewards practices, including France
Experience evolving job architecture and leveling frameworks
Familiarity with regulatory requirements and reporting obligations in the EU
Experience with Workday or similar HRIS platforms, including enabling or optimizing compensation processes
Understanding of performance management frameworks and their linkage to compensation, calibration, and rewards decisions
Comfort navigating ambiguity and influencing stakeholders across varying levels of alignment
Ability to balance strategic thinking with operational execution
Strong analytical skills and sound judgment on internal equity and market competitiveness
Experience supporting or partnering with executive-level decision-making
Why This Role
Broad ownership across Total Rewards
A team to lead and develop
Exposure to senior leadership and meaningful decision-making
The ability to shape foundational elements like job architecture, pay transparency, and governance
This is an opportunity to stabilize, simplify, and meaningfully improve how Total Rewards operates.
You’ll have:
This role is ideal for someone who enjoys being hands-on, can navigate ambiguity, and brings clarity through practical problem-solving.