Deal Desk Analyst
Heap
IT
Cairo Governorate, Egypt
Posted on Dec 11, 2024
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the role:
As a Deal Desk Analyst, you will play a key role in ensuring accurate deal validation in CRM systems, maintaining data integrity, and providing actionable reporting to support sales operations. You will focus on validating deal structures, ensuring system accuracy, and delivering insights through analytics to improve efficiency and decision-making.
This role is vital for maintaining accurate systems, producing actionable insights, and ensuring smooth deal operations. We welcome candidates from all backgrounds who are passionate about driving process improvements and supporting sales success.
What you’ll do:
- Validate deals in the CRM to ensure accuracy, compliance, and completeness.
- Monitor and maintain data integrity across systems, identifying and resolving discrepancies.
- Generate and analyze reports on deal metrics and approval workflows.
- Partner with sales teams to resolve data issues and enhance deal accuracy.
- Contribute to process improvement initiatives to streamline deal validation and reporting workflows.
What you’ll need to succeed:
- Bachelor's degree in Business, Finance, or a related field (or equivalent work experience).
- 3+ years of experience in sales operations, data analysis, or CRM management.
- Proficiency in CRM tools (e.g., Salesforce), reporting platforms, and Excel.
- A detail-oriented approach, strong analytical skills, and a solution-focused mindset.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.