Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.

Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.

Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

What you’ll do

As Senior Product Manager at Contentsquare, you will own your product's experience. Your major focus will be on working on building brand new analysis capability at the intersection between Product Analytics (Heap) and Digital Experience Analytics (Contentsquare).
Innovate and Create: Develop brand-new customer outcomes for our Product Analytics and Digital Experience Analytics product lines. Deliver functionality the market has never seen, driving cross-sell opportunities and new business.
Understand Users Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback
Experimentation First: Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution.
Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers.
Ruthlessly Prioritize: Weigh up development tradeoffs, focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement.
Be the Evangelist: Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group. Drive open communication channels with wider field facing teams.
Launch with Flair: Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material.

What you’ll need to succeed

Over 5 years of experience working as a Product Manager in an agile, cross-functional product team
Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery
A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative
An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes
Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps)
Excellent stakeholder management skills, enabling effective collaboration and communication across teams
A mindset that prioritizes Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact
A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing
Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact

▪️ Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

▪️ Work flexibility: hybrid and remote work policies

▪️ Generous paid time-off policy (every location is different)

▪️Immediate eligibility for birthing and non-birthing parental leave

▪️Wellbeing and Home Office allowances

▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success

▪️We offer many benefits in various countries -- ask your recruiter for more information

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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