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Senior Software Engineer - Product Analytics

Heap

Heap

Software Engineering, Product, Data Science
New York, NY, USA
Posted on Jun 26, 2024
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.
Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!
Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

About the job

  • As a Senior Software Engineer for our Product Analytics Core team, your role is to enhance the Heap web application and Heap.js snippet to provide product analytics capabilities to a wide range of customers with diverse needs. Unlike most product analytics tools, Heap captures web interactions automatically, which makes creating events and finding retroactive insights easier, but also brings about interesting and unique technical challenges due to the scale of captured data. It also means our users need tools to keep their data organized for easy analysis.
  • This team owns surfaces end-to-end to make this a reality, including: the heap.js snippet that captures events client-side, app surfaces to govern captured data, and app surfaces to query and make sense of captured data. You will not have any direct reports in this role, and you will report to an Engineering Manager.

What you’ll do

  • Participate in the design, development, and maintenance of Heap | by Contentsquare’s core Product Analytics technical surface areas, ensuring they meet Contentsquare’s growing scale and cross-sell opportunities. Work with technical stakeholders from across the company to solve big problems, align on technical direction, and make sure our systems continue to meet their evolving needs. Grow other developers on the team and set a high bar for engineering best practices. Engage as an integral part of the Engineering team, collaborating with Product Managers and Designers throughout the product development lifecycle, from discovery and design to delivery and ongoing monitoring post-release.

What you’ll need to succeed

  • 5+ years experience developing large frontend projects using a modern component-based Javascript framework
  • 5+ years experience with full-stack development, especially on a Node.js/Typescript stack
  • A collaborative and intellectually curious approach to software development. You enjoy learning from and teaching others, and aren’t afraid of asking lots of questions.
  • Excellent communication skills, particularly in writing. We’re a distributed team all over the world, so we pride ourselves on our ability to communicate complex ideas clearly in writing across the team.
  • Experience with unit, integration, and end-to-end testing.
  • Experience as a mentor, tech lead, or leading an engineering team
  • Excellent stakeholder management skills, enabling effective collaboration and communication across teams
  • A mindset that prioritizes MVP (Minimum Viable Product) principles, emphasizing simplicity and efficiency
  • Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values
  • We aren't expecting you to know everything! We believe that great success comes from persistent effort and adaptation, and we're looking for candidates who are eager to learn new things.

Why you should join Contentsquare

  • We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.
  • We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.
  • We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.
  • Our clients, partners and investors love our industry-leading product.
  • To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:
  • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
  • Work flexibility: hybrid and remote work policies.
  • Generous paid time-off policy (every location is different).
  • Immediate eligibility for birthing and non-birthing parental leave.
  • Wellbeing allowance.
  • Home Office Allowance.
  • A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.
  • Every full-time employee receives stock options, allowing them to share in the company’s success.
  • We offer many benefits in various countries -- ask your recruiter for more information.
We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant
Contentsquare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US West). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Why you should join Contentsquare:
▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
▪️ Our clients, partners and investors love our industry-leading product
To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:
▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
▪️ Work flexibility: hybrid and remote work policies
▪️ Generous paid time-off policy (every location is different)
▪️Immediate eligibility for birthing and non-birthing parental leave
▪️Wellbeing and Home Office allowances
▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
▪️ Every full-time employee receives stock options, allowing them to share in the company’s success
▪️We offer many benefits in various countries -- ask your recruiter for more information
We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.