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Revenue Operations Specialist

BitSight

BitSight

Operations
Portugal · Remote
Posted on Saturday, March 2, 2024

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

  • We invented the cyber ratings industry in 2011
  • Over 3000 customers trust Bitsight
  • Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Responsibilities:

Cross-Functional Alignment:

  • Collaborate across sales teams to ensure seamless coordination and alignment of revenue-generating activities.

  • Act as a bridge between departments, fostering a cohesive and integrated approach to revenue operations.

  • Manage sales support requests to optimize sales productivity.

  • Drive data governance and compliance with sales records to maintain high levels of quality and accuracy.

  • Collaborate between sales and marketing teams to optimize lead generation, lead scoring, and conversion processes.

Process Optimization:

  • Drive operational excellence for our sales organization by analyzing and refining end-to-end revenue processes, identifying areas for improvement and implementing streamlined workflows.

  • Strategize on process improvements and integrate best practices into the systems.

  • Ensure Sales has appropriate processes and metrics to drive continuous improvement.

  • Lead and drive scalable territory management for our growing sales organization.

Data Analytics and Reporting:

  • Own data integrity, infrastructure, and dashboarding for sales forecasting, working cross-functionally with Sales, Business Systems and Finance to ensure consistency and accuracy.

  • Collaboratively own data architecture and data hygiene with Business Systems.

  • Work with team analysts to analyze comprehensive reports on key performance indicators (KPIs) to provide actionable insights for decision-making.

  • Utilize data-driven methodologies to identify trends, opportunities, and areas for revenue growth.

Technology Integration:

  • Evaluate, implement, and optimize technologies that support revenue operations, including CRM systems, marketing automation, and sales enablement tools.

  • Ensure seamless integration to enhance operational efficiency.

Customer Lifecycle Management:

  • Contribute to the development and optimization of customer lifecycle management strategies to enhance retention and expansion opportunities.

  • Work closely with customer success teams to ensure a unified approach to customer satisfaction and growth.

Training and Documentation:

  • Work with the sales acceleration team on training materials and documentation to ensure all teams understand and adhere to revenue operations processes.

Experience:

- 1 - 2 years proven experience in revenue operations, sales operations, or a related role.

- Strong analytical and problem-solving skills with a data-driven mindset.

- Familiarity with CRM systems, marketing automation, and sales technologies.

- Excellent communication and interpersonal skills.

- Ability to thrive in a fast-paced, collaborative environment.

Skills:

- Attention to detail

- Highly organized

- Ability to multitask

- Flexible in a fast-paced, changing environment and work load.

- Ability to work and partner cross functionally

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.