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Creative Project Manager

Betterment

Betterment

Operations
New York, NY, USA
Posted on Tuesday, January 30, 2024

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC, and offer hybrid NY-based (three days/ week in-office) and select, non-NY-based remote positions.

About the Role:

The Creative Project Manager is responsible for independently managing multiple concurrent projects from kick-off to delivery across email, social, digital, web, OOH, and print. You will report to the Senior Creative Operations Lead, serving as a connective thread between Brand Creative and project stakeholders to ensure the highest quality output and most efficient production of creative assets.

You are a process-minded individual who seeks out opportunities for streamlining creative workflows, and your organization, communication and collaboration skills are valued by both project stakeholders and creative team members. You are comfortable taking direction from business leaders and peers, while also confident in your ability to take the lead and work autonomously.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

  • New York City: $90,000 - $100,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.

A Day in the Life:

  • Coordinate with fellow project managers to prioritize and resource creative requests
  • Collaborate with creative, marketing, and compliance to facilitate the timely execution of compelling and compliant marketing campaigns
  • Review incoming creative briefs to ensure goals and scope are clearly defined, and schedule project kick-offs as needed
  • Develop project timelines with established milestones, and communicate changes in scope and/or timing throughout the project lifecycle
  • Ensure all project deliverables are properly documented and stored
  • Manage third-party agencies and freelancers to ensure deadlines are met; source new external resources as needed
  • Consulted for ideas on process improvements - we value the knowledge you bring!

What We’re Looking For:

  • 3-5 years of project management experience at a creative agency or in-house creative/marketing team
  • Proven ability to interpret and understand the needs of marketing
  • Clear sense of project scope and how long a creative project may take to complete
  • Experience collaborating with multiple stakeholders and contributors on creative projects, including internal marketing, creative, and legal/compliance teams, as well as third-party vendors
  • Passionate about maintaining brand standards and working in a creative environment, even if you don’t consider yourself a “creative” person
  • Proficiency in project management platforms (e.g. Asana) and design platforms (e.g. Figma, Adobe Creative Suite)
  • Experience with a data asset management platform (e.g. BrandFolder, Bynder) is a plus

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set audacious goals

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We invest in you with:

  • A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
  • Flexible paid time off (and encouragement to use it!)
  • Meaningful opportunity for community building through our 7 Employee Resource Groups
  • Empowerment to own and lead change and affect the business
  • Dedicated professional development opportunities
  • Complimentary financial advice from our team of CERTIFIED FINANCIAL PLANNERS™️
  • Lunch from our in-house chef three days a week at our NYC headquarters

What happens next

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.

In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.

On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Please note that Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.

Come join us!

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

E-Verify Statement

Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)

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