Sr. Site Reliability Engineer
Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC, and offer hybrid NY-based (three days/ week in-office) and select, non-NY-based remote positions.
About the role
Site Reliability is a trusted partner throughout the organization, constantly working to keep everything running smoothly. We do this by building tools for our development teams, improving reliability and performance of our systems, and enabling monitoring and visibility into our services. This helps us move faster and smarter within a highly regulated and secure environment. We leverage a number of technologies to power our tools and platform, including AWS, Docker, Kubernetes (EKS), Helm, Terraform, Datadog, CircleCI, and write our code in Ruby on Rails, Go, and Bash, just to name a few. As a Senior Site Reliability Engineer you'll help deliver new tools and systems that make engineering more impactful as well as maintain and improve current systems alongside a team of amazing engineers.
This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.
- New York City: $170,000 - $190,000
We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.
A day in the life
- Improve our software delivery pipeline in a way that makes it expedient and encourages a culture of high code quality
- Work with business units scale and design systems that are highly available and resilient
- Make substantial code contributions to our applications and configuration management software
- Weigh in on design documents and perform code review, providing valuable and actionable feedback to peers throughout engineering.
- Participate in on call cycles
- Collaborate, with purpose. You’ll work in small groups with other talented thinkers and figure out how to make Betterment’s revolutionary software even better.
- Find ways to spread knowledge across the organization, leveling up engineering practices and mentoring other engineers.
- Work with people who care. We’re a group of talented professionals who pride ourselves on what we do. We’re smart, innovative, energetic, and lots of fun.
What we’re looking for
- Experience building reliable, scalable, and secure cloud native solutions that enable development teams to operate independently - we use AWS
- Extensive knowledge and experience building CI/CD pipelines with a developer first mindset
- A demonstrated understanding of software development best practices
- Experience with automation, infrastructure as code, and configuration management
- Familiarity with container-based applications
- Passion for software engineering as a craft, and for creating what doesn’t yet exist
- Ability to make the tradeoffs required to ship without compromising quality
- Appreciation for agility and pragmatism in software development
- Proactive problem-solving
What being at Betterment means for you
We change lives
Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.
We set audacious goals
We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.
We value all perspectives
When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.
We invest in you with:
- A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
- Flexible paid time off (and encouragement to use it!)
- Meaningful opportunity for community building through our 6 Employee Resource Groups
- Empowerment to own and lead change and affect the business
- Dedicated professional development opportunities
- Complimentary financial advice from our team of CERTIFIED FINANCIAL PLANNERS™️
- Lunch from our in-house chef three days a week at our NYC headquarters
What happens next
We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.
In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.
On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process.
We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!
Please note that Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.
Come join us!
We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.
CPRA Language - CA Applicants ONLY
For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.