About the Role

Abnormal Security is looking for a Senior Engineer Manager to join the Messaging Security Products (MSP) group. The MSP group has full stack teams owning backend services and systems, the middleware infrastructure, and front end components for multiple products including the core Inbound Email product, Search and Respond, and Abuse Mailbox. This role will lead 3 teams that own those products along with the Threatlog system, the Integration platform, email remediation systems, the data dashboard, and the Security Analyst Platform. The ideal candidate will have:

• Excellent communication skills, able to quickly, accurately, and clearly communicate with engineers, stakeholders, and executives
• Excellent time and task management skills, balancing multiple priorities across several products and teams
• Ability to work independently and determine how to meet schedules and goals to deliver on assigned objectives
• Technical proficiency, allowing you to coach, guide, and evaluate the engineers on your teams

What you will do

• People Management and Growth
• Create a healthy team environment & culture with low attrition & high team member satisfaction
• Actively manage team performance - understand team member’s strengths and weaknesses, areas of growth, whether they are meeting their specific role expectations, and craft a plan to address under & over performance
• Coach engineers: provide timely, actionable feedback and invest time in career development of team members
• Team Execution
• Create execution plans for the team to deliver on projects and roadmap items
• Ensure execution and attainment of team’s goals by creating inspection process
• Enforce technical design and project plans, along with PMs and Tech Leads.
• Identify and improve team processes to continually improve team execution Ensure best practices & organizational processes (eg. Jira processes) are being followed within the team
• Operational Excellence
• Build and improve process and tooling for the teams to handle code launches and production escalations, and support Customer Service and Sales efforts
• Define and track operating metrics for your product area (SLAs, bug open rate, etc), and establish a plan to continuously improve
• Recruiting
• Create detailed recruiting plans for open job reqs, hire qualified candidates in the most efficient time span possible
• Organize and improve engineering interview processes
• Train engineering interviewers
• Help close candidates
• Create detailed onboarding plans
• Leadership and Collaboration
• Receive assignments in the form of objectives and determine how to meet schedule & goals
• Provides input into feasibility of team strategy proposed by org-wide leadership
• Collaborate with Tech Leads, Architects, Product Managers, and Product Designers on product requirements, technical solutions, and product architecture
• Collaborate with senior and executive leaders to form quarterly OKRs and roadmaps

Must Haves

• 5+ years of engineering management experience, leading 2-or-more teams of 4+ engineers building scalable enterprise-class customer-facing products
• 8+ years of product development leadership experience (as a lead engineer or engineering manager) working with cross-functional counterparts to build enterprise class customer-facing products
• 2+ years leading full stack teams building scalable web applications with css, javascript, Django+Python
• Proven experience translating business requirements into software requirements and explaining the systems design
• Proven experience managing and delivering multiple projects within the same time schedule
• Proven experience presenting plans and proposals to senior and executive leadership
• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field

Nice to Haves

• Knowledge of Email Security industry or domain
• Experience with web security (eg. OWASP top 10)
• Experience building scalable services and products in Go

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