The Role

The People Ops Manager’s mission is to enable Siteline’s successful growth. You’ll wear many hats — from people operations/HR to culture, compliance, and whatever is necessary to keep business operations running smoothly and creating the best environment for the team to do great work.

We’re looking for an experienced “people person” with great operational chops who can work with leadership on setting policy, and own process, communication, and administration across multiple areas at this fast-growing, early-stage startup. You’re someone who enjoys applying your skillset and experience to both people/organizational and day-to-day operations challenges alike.

This job can be located anywhere in the US, and requires occasional travel (e.g. 1-2 brief visits annually to San Francisco). Our team is currently about 2/3 remote in the US & Canada, and about 1/3 in the San Francisco Bay Area.

Responsibilities

• Onboarding new employees
• Offboarding departing employees
• Benefits administration and troubleshooting
• Employee and team engagement; celebrations; annual team offsite and other events
• Setting team policies (e.g. leave, PTO), along with leadership
• Handle employee issues as they arise, along with management and Legal
• Insurance enrollment and renewal. This includes health, worker’s comp, disability, business, and D&O.
• State and local employment compliance, sales/excise tax, business registration. Compliance training for employees (we use Ethena).
• Manage physical goods including employee swag and laptops
• Virtual mailbox management

What We’re Looking For

• Proven experience. You have 3 to 5+ years experience working in People Ops. You’ve owned some or all HR systems (e.g. payroll, benefits) at a company and have driven multiple successful vendor selection and implementation processes in the past.
• Great communicator. You create clarity where there was previously confusion. You know how to translate messaging into the easiest to understand, friendliest version possible, and also how to translate to different groups effectively.
• Collaborative. Partner with individuals, teams, and leaders.
• Organized & efficient. You don’t know what it means to drop a ball. You turn chaos into order when it comes to documentation. You are extremely effective & efficient with your time.
• Operational excellence. You consistently produce simple, effective solutions to problems that are not always easy. You are frequently considered an expert on the team in certain systems — both within the PeopleOps sphere, and sometimes outside that sphere as well. You’re probably a power user of tools like Excel/gSheets, Notion, and Slack.
• Proactive self-starter. You spot opportunities to make things better and take ownership over them. You are a confident project manager who can manage multiple stakeholders across multiple projects within a fast-changing environment without much oversight.
• People-oriented. You are curious, empathetic, and energetic around other people. You have a track record in thoughtfully balancing supporting individuals and what’s best for the whole team and company.
• Discretion and good judgment. You will come across or handle some confidential matters, and can be completely trusted with sensitive information. You respect all individuals and are frequently a trusted 3rd party when conflicts arises.

Bonus Points

• Team event planning experience
• Candidate sourcing experience