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Manager, Business Development



Sales & Business Development
Chicago, IL, USA
Posted on Thursday, June 27, 2024

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Manager, Business Development

Location: Chicago, IL; Hybrid - 3 days in office

Role Description:

We are hiring a Manager, Business Development for our SMB segment. This Manager, Business Development will be responsible for managing a dynamic, growing, and collaborative team of outbound Business Development Representatives (“BDR”). This person is integral in providing thought leadership, sales tactics, and accountability to deliver revenue growth. The Manager, Business Development will heavily focus on increasing team member proficiency, ramp time, driving revenue, and creating an engaging culture whether in-person or remote. The ideal candidate possesses a successful track record in both an individual contributor role and sales management.

What you’ll do:

  • Recruit, hire, develop, motivate and promote a best-in-class sales team.
  • Execute repeatable sales process to identify, contact, and generate SMB+ size meetings.
  • Prepare weekly team meetings to focus on strategy and execution.
  • Dedicate time to every team member weekly for one-on-one coaching and pipeline evaluation.
  • Execute strategies to increase the team’s efficiency, decrease ramp time, and achieve success.
  • Investigate current workflows to define best practices for maximizing efficiency, pipeline strength, and sales productivity
  • Cultivate and support an environment of success, accountability and (healthy) competition.
  • Organize and own training programs that empower the team to exceed company sales goals.
  • Relentlessly pursue incremental improvements within the sales process to increase conversion rates, shorten the sales process and identify more high value opportunities.
  • Refine and implement outbound prospecting strategy.
  • Apply metrics-based coaching using clear KPIs so every team member is clear on what is expected of them daily, weekly, monthly, quarterly and annually.
  • Provide assistance when needed to push meetings across the finish line.
  • Other duties and responsibilities as necessary.

What you’ll bring to the table:

  • Minimum 3 years of experience in an outbound sales role.
  • Minimum 2 years of sales leadership experience, preferably in SaaS, Fulfillment, or Logistics.
  • Established track record of success as an individual contributor and manager of others working a book of business.
  • Established ability to recruit, hire, and train teams of successful sales representatives.
  • Comfortable with operating in a fast paced, high growth startup environment.
  • High levels of self-motivation, ownership, adaptability, and the ability to collaborate.
  • Experience and success managing sales cycles of various lengths.
  • Exceptional ability to understand sales analytics and operations.
  • Eagerness to innovate and inspire change with creative problem solving.
  • Culture carrier and positive influence with the ability to positively motivate others.

Classification: Salaried/Exempt

Reports to: Director of Business Development

Perks & Benefits:

  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Flexible Time Off Program
  • Paid Sick Leave and Paid Emergency Leave
  • Floating Holidays (2 days/year)
  • Wellness Days (1 day/quarter)
  • 401K Match
  • Competitive Salary, Performance Bonus
  • Variety of voluntary benefits, such as, short term disability
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $76,400 - $127,333.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.