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Business Development Representative - Inbound

ShipBob

ShipBob

Sales & Business Development
India · Remote
Posted on Aug 2, 2023

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Business Development Representative - Inbound

Location: Remote in India

Role Description:

We are hiring a Business Development Representative (BDR) - Inbound to join our Demand Generation team. An Inbound BDR's primary responsibility is to evaluate each merchant's unique business needs and collaborate with ShipBob's Account Executives to close deals with merchants that have not previously worked with us. Our representatives achieve quota by meeting expected metrics with inbound touches and demos set for their respective Account Executives.

Role Description:

We are hiring a Business Development Representative (BDR) - Inbound to join our Demand Generation team. An Inbound BDR's primary responsibility is to evaluate each merchant's unique business needs and collaborate with ShipBob's Account Executives to close deals with merchants that have not previously worked with us. Our representatives achieve quota by meeting expected metrics with inbound touches and demos set for their respective Account Executives.

What you’ll do:

  • Guide new business by identifying and qualifying old leads that have come through the inbound funnel but have not yet converted.
  • Identify client’s needs through assessing their current fulfillment methods by phone, email or ShipBob's conversational platform-Intercom, and use discretionary judgment to assess if they are a fit for our business model.
  • Make recommendations to sales management from merchants who do not “fit the box”.
  • Schedule demos with potential merchants and Account Executives.
  • Achieve daily activity requirements through inbound merchant contact and accurately track merchant interactions and information in the designated tracking system.
  • Consistently meet & exceed monthly and annual quotas.
  • Additional duties and responsibilities as necessary.

What you’ll bring to the table:

  • A passion for a career in sales, with clear personal motivation to succeed.
  • Highly organized, goal oriented person with a clear process in accomplishing and successfully achieving goals.
  • Excellent phone skills when calling on businesses.
  • Ability to multitask.
  • Demonstrate a high degree of diligence and accountability.
  • Comfortable in a competitive environment.
  • Relentless persistence.
  • 2+ years of experience.

Reports to: Growth Program Manager

Perks & Benefits:

  • Medical, Term & Accidental Insurance
  • All Purpose Leave (casual & sick time): 12 days
  • Earned Leave: 15 days
  • Public Holiday: 12 days
  • Generous Maternity & Paternity Leave
  • Quarterly Wellness Day
  • Work From Home Allowance
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.