Title: Sr. People Generalist

Shift: 4:00 pm - 1:00 am IST (5:30 am – 2:30 pm CST)

Role Description:

We are seeking a Sr. People Generalist - HQ to join the ShipBob India Team to help support the exciting growth of our business. You will not only serve as an administrative expert and a people champion, but also a change agent and a strategic partner for the business. You will partner with teams and global HRBPs on engagement, employee development, diversity & inclusion, and other key initiatives. In this role, you will report directly to the Regional Associate Director (India).

What you’ll do:

• Performing periodic audits of HR files and records.
• Maintaining accurate and up-to-date human resource files and records while upholding compliance guidelines and regulations.
• Serving as a first point of contact for managers by building strong relationships, gaining insights into their needs, and delivering focused solutions.
• Updating and maintaining ADP, Employee Data etc. as needed.
• Responsible for maintaining, updating, and analysing data to ensure accuracy and legitimacy.
• Assist with reports and data extraction as needed.
• Conducting thorough investigations, supporting conflict resolution processes, and acting as a guide/coach to employees and managers.
• Periodically assisting in the employee confirmation process by making recommendations and preparing letters as needed.
• Develop strategies to accomplish goals.
• Acting as a liaison between the organization and external benefits providers and vendors, including health, etc.
• Assisting with planning and execution of employee engagement activities/events such as organization-wide meetings, employee recognition, other events, etc.
• Fostering the ShipBob culture by supporting and collaborating with the Culture Committee and Employee Resources Groups in various initiatives and events.
• Facilitating smooth exit of employees by guiding them through the offboarding process.
• Assist in the creation, modification, and training of employment policies and procedures.
• Collaborate with colleagues on establishing and executing People team projects and objectives.
• Deliver presentations, demonstrations, and training to support a people-first experience.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• A minimum of 8-10 years of experience in Human Resources.
• Bachelors and/or Masters in Business Administration, Human Resources, or related field of study.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Proficient Excel Skills.
• Ability to read, interpret, analyse and present data.
• Excellent organizational skills and attention to detail.
• Proficient with or the ability to quickly learn human resource information systems (HRIS), and similar computer applications.
• High integrity and confidentiality.
• Can quickly establish rapport and trusting relationships.
• Able to take action, even with ambiguous situations.
• Ability to deliver a training solution as and when required.
• Can-do attitude to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Ability to handle and manage crises effectively.

Reports to: Regional Associate Director, HR

Perks & Benefits:

• Medical & Accidental Insurance
• All Purpose Leave (casual & sick time): 12 days
• Earned Leave: 15 days
• Public Holiday: 12 days
• Generous Maternity & Paternity Leave
• Quarterly Wellness Day
• Employee Assistance Program
• Work From Home Allowance
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)