Mission

Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage—whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company.

We are reimagining billing and invoicing for this era of hybrid pricing in software. Billing is no longer just a finance problem, but also a high-stakes engineering observability problem that customers urgently need solved. At Orb, we take a developer-first, data infrastructure approach to this problem. We make it possible for companies to fully automate their current billing process, and to evolve their monetization strategy over time.

Orb supports the end-to-end workflow for revenue: developers love our product’s extensibility and intuitive API, product managers become empowered to iterate on pricing and packaging much faster, finance teams get fine-grained reporting to facilitate revenue recognition, and customer-facing teams benefit from the transparency Orb brings to the customer relationship.

About Us

Our founding team has experience from companies like Stripe, Asana, Plaid, Cloudflare, and Autodesk. We’ve raised $19.1 million in funding from top-tier investors like Menlo Ventures, Greylock, base case, South Park Commons, and Scribble, as well as founders and operators from companies like Vercel, Plaid, Datadog, Notion, Asana, HubSpot, and more.

Working at Orb

When you meet our team, you’ll see we’re a group of dedicated and kind individuals who care deeply about solving what is one of the most mission-critical problems for any business.

Every one of us has outsized impact on the business, our product, and our customers—we hold ourselves to a standard of excellence, with the empowerment to take risks and the judgment to focus our time on maximizing leverage.

We are not a culture of long hours, but we approach our work with intensity and a sense of urgency. With a product like ours, minutes matter: we can help accelerate other businesses tremendously if we’re focused on building quickly while maintaining critical attention to detail. When we’re ‘on’, we’re on; we work hard, then we go home.

We will focus on setting you up for success, with the right expectations and enablement. We coach on outcomes, not inputs or style. We show up for each other with kindness, which earns us the ability to have difficult conversations with trust by default and openness to feedback.

As a growing organization, we value in-person collaboration. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun.

Role & Impact

As the People & Operations Program Manager, you'll play a crucial role in shaping Orb's culture, streamlining our operations, and supporting our rapid growth. This position offers a unique opportunity to make a significant impact on our team's success and work environment.

Onboarding and culture:

• Design and manage the onboarding experience for new hires.

• Coordinate company-wide events and initiatives to foster a strong culture.

• Coordination for birthday and work anniversary celebrations.

• Research HR policy creation. Execute strategic people projects around review cycles and company values.

Office management:

• Oversee day-to-day office operations, including meal programs and visitor logistics.

• Manage office budget and coordinate monthly team events.

• Act as an advocate for promoting and developing Orb company culture.

Compliance and administration:

• Ensure compliance with company filings and registrations.

• Support internal finance processes for vendor payments and expense tracking.

Executive support:

• Provide high-level support to founders, including email triage and calendar management.

• Execute strategic projects to increase leadership leverage.

About You

• 5+ years of experience in HR, operations, recruiting, or executive assistant roles.

• Proactive problem-solver with experience in fast-growing technology startups.

• Strong project management skills and proficiency with tools like Asana.

• Passion for building and maintaining company culture.

• Excellent written and verbal communication skills.

• Discretion in handling confidential information.

• Based in the San Francisco Bay Area.

In order to thoughtfully scale the company and avoid downstream inequities, we don’t use leveling titles at Orb. You will not see us use prefixes like “Senior” in our job descriptions. We include experience requirements for every role and compensate employees based on their experience and internal level within Orb.

Benefits

• Medical insurance - 100% coverage for you and dependents

• Dental, vision, and life insurance

• Unlimited PTO, with 15 days minimum encouraged

• 401k plan

• 16-week paid parental leave with equity vesting

• Commuter stipend

• Catered lunches in the office

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.