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Observe.AI
Observe.AI
observe.ai

Locations

United States · San Francisco, CA, USA · Redwood City, CA, USA

industry

Administrative Services · Data and Analytics · DeepTech · Information Technology · Professional Services · Software

Size

201-1000 employees

Stage

Series C+

founded in

2017

Observe.AI is an AI-driven platform designed to enhance contact center performance through conversation intelligence and automation. It evaluates 100% of customer interactions, providing real-time insights and coaching to improve agent performance and customer satisfaction. The platform is built on a robust AI engine, enabling businesses to reduce operational costs while increasing compliance and revenue. With proven results across 350+ enterprises, Observe.AI positions itself as a leader in the contact center industry, serving sectors such as banking, healthcare, and insurance.


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