Revenue Operations & Strategy Associate
Harness
POSITION SUMMARY
As a Revenue Operations Associate, you will work with the broader Rev Ops team to learn processes and systems in order to effectively execute daily tasks related to all GTM activities. Those tasks will include delivering reports, cleaning data in our core systems, provisioning users, and helping refine processes to drive efficiency. You are detail oriented with a love for data, a great communicator, and a self-starter who thrives in a fast paced environment.
KEY RESPONSIBILITIES
- Operations and systems: Own the day to day processes to support the customer org, i.e. managing account and opportunity ownership, provisioning new hires, processing deals and renewals, and more.
- Data and analytics: monitor our existing reports and dashboards and pull ad hoc reports to help answer key questions about the business.
- Data integrity: Own the data quality of our internal systems by running regular audits
- Continuous improvement: Identify areas to streamline internal processes, systems, and data quality. Work with senior team members to design and implement solutions to reduce manual processes.
- Create and maintain documentation on our processes, best practices, and system requirements
- Special projects: we’re still in scrappy growth mode, and will have other projects pop up as the business evolves! Past examples of special projects include: incorporating an acquisition from a data and process perspective, cleaning up our new hire provisioning process, and transitioning to a multi-product world.
ABOUT YOU
- 0-3 years experience in Sales Operations or equivalent role.
- A “doer” excited to learn and apply your knowledge to new challenges in a fast paced, constantly evolving startup world.
- Organized, task oriented, and have an eye for detail, you enjoy creating checklists, checking your work twice, and verifying numbers before reporting upwards.
- An excellent communicator, both written and verbal, you enjoy collaborating and problem solving with stakeholders from a wide variety of backgrounds.
- Intermediate or better Microsoft Excel/Google Sheets.
- Salesforce.com experience is a plus.
Work Location
Bangalore
What you will have at Harness
- Competitive salary
- Comprehensive healthcare benefits
- Employee Assistance Program (EAP)
- Paid Time Off and Parental Leave
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet reimbursement
- Commuter benefits
Harness in the news:
- Harness Grabs a $150m Line of Credit
- Welcome Split!
- SF Business Times - 2024 - 100 Fastest-Growing Private Companies in the Bay Area
- Forbes - 2024 America's Best Startup Employers
- SF Business Times - 2024 Fastest Growing Private Companies Awards
- Fast Co - 2024 100 Best Workplaces for Innovators
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Note on Fraudulent Recruiting/Offers
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.