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Revenue Operations & Strategy Coordinator

Harness

Harness

Operations
San Francisco, CA, USA
Posted on Nov 1, 2024
Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

POSITION SUMMARY

As a Revenue Operations Coordinator, you will work with the broader Rev Ops team to learn processes and systems in order to effectively execute daily tasks related to all GTM activities. Those tasks will include delivering reports, cleaning data in our core systems, provisioning users, and helping refine processes to drive efficiency. You are detail oriented with a love for data, a great communicator, and a self-starter who thrives in a fast paced environment.

KEY RESPONSIBILITIES

  • Operations & systems: own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, activity tracking and more
  • Data & analytics: monitor our CRM, reports and dashboards and assist with reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights
  • Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the Systems team to drive long-term improvements
  • Documentation and project management: create & maintain documentation on our internal processes, best practices and system requirements. Work with senior team members to streamline processes and implement solutions to reduce manual processes.

ABOUT YOU

  • 1-3 years experience in Sales Operations or an equivalent role.
  • Ownership & bias for action: you enjoy having end-to-end ownership of deliverables with an ability to get deep into details to get them done
  • Organization: you are task-oriented with clear attention to detail. You enjoy creating checklists, checking your work twice, and verifying numbers before reporting upwards
  • Communication: you are an excellent communicator, both written and verbal
  • Cross-functional collaboration: you enjoy problem-solving with stakeholders and partners from a wide variety of backgrounds and skill sets
  • Proficiency with Microsoft Excel/Google Sheets.
  • Proficiency with Salesforce.com is required

Work Location

This is a Remote role with a preference for New York City, NY or San Francisco, CA.

What you will have at Harness

  • Competitive salary
  • Flexible work schedule
  • Monthly, quarterly, and annual social and team building events

A valid authorization to work in the U.S. is required