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Sr. Salesforce BSA (CPQ)



Sales & Business Development
Oakland, CA, USA
Posted on Sunday, October 8, 2023

Everlaw is looking for a Sr. Salesforce Business Systems Analyst (BSA) to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency, provides on-demand business insights, and facilitates seamless, sensible business process flows. As the Salesforce BSA, you will be essential to the success and evolution of the Enterprise Technology team. You will head up our Quote to Cash process, one of the company’s highest priority projects over the next year. In this role, you will build a sustainable, user-friendly process, including designing and implementing the systems infrastructure supporting the process. As the Quote to Cash guru, you will apply your strategic thinking, creative problem-solving, and cross-functional collaboration skills to create a scalable, best-in-class Quote to Cash process fitting for a growing company like Everlaw.

This is a full-time position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started

  • We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
  • We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

  • Own the Quote-to-Cash process, drive high impact initiatives to optimize the process leveraging Salesforce CPQ, Ironclad, Netsuite and Workato.
  • Collaborate with business stakeholders analyze existing business processes, define business requirements, and translate them into solution design
  • Own the project plan and the timely delivery of projects as per established roadmaps by working closely with the business teams
  • Implement configurations using declarative tools, including managing custom objects, fields, validation rules, flows etc.
  • Create and maintain documentation and reference guides related to the Salesforce instance, and end-to-end processes and business objectives
  • Stay on top of product releases/functionalities, work on certifications and understand best practices on how to best build functionalities in Salesforce

About you

  • You have 8+ years of experience with Salesforce Sales Cloud and CPQ in the SaaS industry
  • You possess strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
  • You have strong expertise in declarative development tools such as Workflows, Approval processes, Flow Builder, Lightning App Builder etc.
  • You are a positive problem solver who loves the challenge of advancing customer service beyond the status quo
  • You have proven experience optimizing and scaling tools and systems infrastructure
  • You possess strong verbal and written communication skills, with the ability to collaborate effectively with stakeholders at all levels


  • The expected annual salary range for this role is between $170,000 and $210,000. The final salary range offered will be based on many factors, including the candidate's skills and experience. The salary range is subject to change in the future.
  • Substantial equity
  • 401(k) retirement plan with 4% company matching
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Paid parental leave and sick leave
  • Seventeen paid vacation days plus 11 federal holidays
  • Membership to Modern Health to help employees prioritize mental health and wellness
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues
  • Company-sponsored life and disability insurance
  • Find out more about our Benefits and Perks


Pursue Truth While Finding Yours
At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.
Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Everlaw requires all of its employees to be fully vaccinated for COVID-19, unless a medical or religious exemption applies. If you are hired, we will require you to prove that you have received the COVID-19 vaccine, unless you have received a medical or religious exemption.
We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.