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Solutions Architect (SA), USA

Cequence Security

Cequence Security

Posted on Wednesday, May 8, 2024

About Cequence Security

Cequence Security, the pioneer of Unified API Protection, provides the only solution that unifies API discovery, inventory tracking, risk analysis and native mitigation with proven, real-time threat protection against ever-evolving API attacks. Cequence Security protects more than 2 billion user accounts across our Fortune 500 customers.

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Location: USA

Role Title: Solutions Architect Position

Type: Full-Time Employment

Solutions Architect (SA) Position Overview

The SA is an important member of the Customer Engineering team, driving Cequence deployments to meet and exceed prospective and existing customer requirements. Working alongside the Regional Sales Manager and the Field Solutions Engineer, the SA assists in the technical & architectural discussions with the customer and works internally with engineering and support to ensure total customer satisfaction. As the subject-matter expert on enterprise architectures and application deployments, the SA will help the FSE teams with solution design, deployments, and customer engagement. Travel to customer sites might be required.

Customer Success Solutions Architect (CSA) Responsibilities

  • Participate in Proof of Concept (PoC) calls, providing technical expertise for deploying Cequence solutions to demonstrate value to prospects.
  • Gather technical requirements from prospects and customers, and architect the solution to meet the requirements while integrating seamlessly with their network and application infrastructure.
  • Conduct product demonstrations, proof of value evaluations, post-sale production rollouts and participate in technical engagements.
  • Prepare evaluation test plans, deployment guides, installation guides, integration guides and operation run books customized to the customer’s requirements.
  • Own, create, and present technical guides on third party integrations, deployment patterns, and best practices, which help prospects and customers derive maximum benefits from the Cequence solutions.
  • Contribute to white papers, threat analysis, competitive analysis, and feature enhancements.
  • Work closely with Customer Success, Product Management, Engineering, Marketing and Business Development teams to improve the product, build integrations and maintain high customer satisfaction.

Customer Success Solutions Architect (CSA) Technical Qualifications

  • BS/MS in CS or equivalent with 5+ years of solutions engineering or infrastructure management experience specifically in architecting, installing and troubleshooting networks & security solutions.
  • Prior working experience with L2-L7 networking including experience with security (firewalls, web application firewalls, etc.), switching, routing and application delivery products (load balancers, proxies, caches, etc.) is needed. Web application firewall experience is a plus.
  • Must have experience working with Linux, and knowledge of TCP/IP, HTTP and SSL.
  • Experience working with Docker and container orchestration tools is preferred.
  • Experience in scripting and languages like Python is a significant advantage.
  • Excellent written & oral communication skills with strong interpersonal, organizational and presentation skills are required.
  • Relevant industry certifications such as SANS, CISSP, etc. is a plus.

Customer Success Solutions Architect (CSA) Prerequisites

  • Self-starter with strong problem-solving skills
  • Excellent time management, multi-tasking, and prioritization skills.
  • Strong communication skills (written & verbal) and presentation skills.
  • Strong interpersonal and organizational skills.
  • Experience demonstrating, installing, and troubleshooting security solutions.

Salary Range – 150-210k USD

Salary Disclaimer

The salary range represents the low and high end of the base salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for Cequence Security employees. Other rewards may include quarterly bonuses, commissions, stock options, unlimited Paid Time Off, and other benefits not listed.

Come talk with us if you’re looking to make a difference and work at a fast-paced, fun, and rewarding environment. It’s the best career decision that you can make!