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Senior HRBP, Technology & Product



IT, Product, People & HR
India · Remote
Posted on Saturday, August 12, 2023

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Human Resources Business Partner, Technology & Product

Location: Remote India

Role Description:

The Human Resources Business Partner holds a critical seat within the Technology business unit, which includes partnering with Engineering, Product, Information Technology/Security, and People leadership teams. This role is responsible for proactively advising their core leadership team on strategic people matters. The Human Resources Business Partner keeps their business unit’s strategic priorities connected to the People team’s Centers of Excellence to plan, develop and deploy critical capabilities supporting positive business outcomes. As a strategic partner, this role will partner on talent management, leadership development, change management, employee engagement and retention strategies, and other key initiatives. The person that holds this role must have an entrepreneurial spirit and enjoy rolling up their sleeves, as our scaling environment requires people who enjoy building, implementing, and evolving practices, policies, and new initiatives that steer our continued growth.

What you’ll do:

  • Build trusting relationships with management to offer thought leadership on bridging gaps between organizational strategy and people plans.
  • Contribute expertise in Talent - Planning, Review, Retention & Succession; Organizational Analysis & Design; Performance Management; Employee Relations; HR Data & Analytics; Global Employee Experience; Change Management.
  • Maintain thorough business acumen to understand and identify business needs and solutions.
  • Partner with managers to create comprehensive people plans that influence productive, positive change in the business.
  • Identify human capital business needs and counsel management on the root cause, no matter how complex.
  • Bring design thinking and new ideas to the table and proactively create solutions through collaboration and partnership.
  • Surface and identify business unit and organizational health trends through research and business connections.
  • Teach, coach, and mentor the business unit’s dedicated People Generalists and leverage this partnership model to implement new programs and policies and uphold a best-in-class employee and manager experience.
  • Conduct escalated investigations and provide intervention or resolution.
  • Acts as a change agent and program manager and communicates People team initiatives and other business priorities and goals.
  • Collaborate with the People Team’s Centers of Excellence and regional teams on building and implementing new initiatives, programs, and policies.
  • Additional duties and responsibilities as necessary.

What you’ll bring to the table:

  • A bachelor's degree and a minimum of 8 years of experience as or a combination of HR Management, HR Business Partnerships, or the HR Generalist function, providing guidance to business leaders.
  • Experience working for a global technology organization.
  • A combination of HR experience in the following areas: organizational design, succession planning, business consulting, total rewards, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data insights, and employee relations.
  • Established ability to utilize HR technology - HRIS, ATS, engagement, and performance platforms.
  • Ability to maintain employee advocacy and business ambassadorship utilizing both facts and emotional intelligence while making sound, professional judgments.
  • Demonstrated business acumen to run organizational and people-related strategies and outcomes.
  • Effective communicator with the ability to build relationships with management and other key stakeholders to push organizational change.
  • Ability to work within constraints and question the status quo.
  • Comfortable with ambiguity and taking part in complex strategy discussions.
  • Embodies a mission-driven, humble, resilient, and creative problem-solver mindset and approach.

Reports to: Director of People Strategy & Operations

Perks & Benefits:

  • Medical, Term & Accidental Insurance
  • All Purpose Leave (casual & sick time): 12 days
  • Earned Leave: 15 days
  • Public Holiday: 12 days
  • Generous Maternity & Paternity Leave
  • Quarterly Wellness Day
  • Work From Home Allowance
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.