Poshmark is looking for an experienced Growth Product Ops Associate Director to lead a team of Product Ops Analysts who work closely with Product, Engineering, Growth, Partnerships, Marketing and Legal teams to ensure the products we release will drive product growth, while maintaining a high quality bar to delight our community.

We’re looking for a leader who has experience launching user-facing products to oversee and improve feature rollout, adoption and iterative processes. Your team of operators will be responsible for the growth and adoption of new features across both catalog and live streaming businesses. You will also be in charge of developing and driving initiatives to enable business, growth and marketing operations to scale globally. Your day-to-day will include interfacing with leaders across the organization, and leading your team of specialists to triage, debug and execute at a high level. The role requires technical knowledge, structured problem-solving skills, and sound product judgment. Our ideal candidate is a self-starter, who has experience in product analytics, product management and performance marketing, and has a passion for solving problems.

The Role

• Partner with the Growth team to implement new features and test internal tools and processes
• Serve as the team’s subject matter expert defining best practices and standards for growth operations
• Create and maintain up-to-date guidelines for how to use internal tools in order to maximize business impact
• Gather insights and advocate for feature enhancements that will drive marketing efficiency at the channel level including Google Shopping(PLA), FB DPA, SEM and various social media partners
• Identify and triage bugs and escalate them to the appropriate teams to ensure growth channels are running smoothly
• Seamlessly transition between high level strategy and detailed insights, and articulate and develop content for an executive audience
• Lead the change management strategy and operations required to strategically pivot business opportunities
• Establish clear escalation procedures and communication channels to drive continuous improvement via creation and tracking of KPIs
• Play several different roles (product manager, data scientist / analyst, business operator, business analyst, strategist) in order to drive outcomes and shape key deliverables within the product and technology organization
• The role reports to the VP of Growth Product

Desired Skills and Experience

• BS/BA or technical degree required
• 6+ years product operations, business intelligence or data analytics experience preferably at a consumer internet, mobile gaming, consulting, or advertising firm
• Experience with performance marketing channels like Facebook, Google Shopping, Instagram, SnapChat is a plus
• Passion for Poshmark’s mission and the unique intersection of social and marketplace

• Must have excellent written and communication skills and be extremely detail oriented
• Experience in a user acquisition focused role with a heavy focus on data analytics, optimization, and reporting a very strong plus
• Intellectually curious with strong analytical skills, including demonstrated ability of performing data analysis