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Software Engineer, Infrastructure



Software Engineering, Other Engineering
San Francisco, CA, USA
Posted on Wednesday, February 28, 2024


Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage—whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company.

We are reimagining billing and invoicing for this era of hybrid pricing in software. Billing is no longer just a finance problem, but also a high-stakes engineering observability problem that customers urgently need solved. At Orb, we take a developer-first, data infrastructure approach to this problem. We make it possible for companies to fully automate their current billing process, and to evolve their monetization strategy over time.

Orb supports the end-to-end workflow for revenue: developers love our product’s extensibility and intuitive API, product managers become empowered to iterate on pricing and packaging much faster, finance teams get fine-grained reporting to facilitate revenue recognition, and customer-facing teams benefit from the transparency Orb brings to the customer relationship.

About Us

Our founding team has experience from companies like Stripe, Asana, Plaid, Cloudflare, and Autodesk. We’ve raised $19.1 million in funding from top-tier investors like Menlo Ventures, Greylock, base case, South Park Commons, and Scribble, as well as founders and operators from companies like Vercel, Plaid, Datadog, Notion, Asana, HubSpot, and more.

Working at Orb

When you meet our team, you’ll see we’re a group of dedicated and kind individuals who care deeply about solving what is one of the most mission-critical problems for any business.

Every one of us has outsized impact on the business, our product, and our customers—we hold ourselves to a standard of excellence, with the empowerment to take risks and the judgment to focus our time on maximizing leverage.

We are not a culture of long hours, but we approach our work with intensity and a sense of urgency. With a product like ours, minutes matter: we can help accelerate other businesses tremendously if we’re focused on building quickly while maintaining critical attention to detail. When we’re ‘on’, we’re on; we work hard, then we go home.

We will focus on setting you up for success, with the right expectations and enablement. We coach on outcomes, not inputs or style. We show up for each other with kindness, which earns us the ability to have difficult conversations with trust by default and openness to feedback.

As a growing organization, we value in-person collaboration. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun.

Role & Impact

We're looking for a Platform Engineer that's comfortable working up and down the stack, from our web framework, to queuing systems and the database layer, with a particular focus on reliability, scalability, and performance.

Day-to-day, this might include:

  • Understanding performance and scaling characteristics for specific backend systems, and shipping local improvements as well as infrastructure and tooling investments that solve problems more globally.

  • Helping debug and solve critical infrastructure issues across services and parts of the stack

  • Working with other engineers on technical design for systems and features with an eye for reliability, scalability, performance.

You’ll also lay the groundwork for engineering and product processes, ensuring that our team can continue to build quickly and serve our customers for years to come.

About You

  • You have 4+ years of experience in software engineering, specifically in infrastructure engineering.

  • Strong knowledge of best practices in modern software development such as deployments, CI/CD, data management, and distributed systems.

  • Experience working with modern technologies such as Kafka, Druid, Postgres, and AWS.

  • Based in the San Francisco Bay Area or willing to relocate (with support from Orb).

You might be a good addition if you:

  • Have worked on developer-facing products or an internal platform team

  • Have experience working on large-scale data infrastructure problems or distributed systems

  • Enjoy understanding the nitty gritty of technical domains deeply

Our technical process

We’re using React, TypeScript, Tailwind CSS, Python, PostgreSQL, and Kafka. We believe great engineers can learn any stack, so you do not need experience with these specific tools and we encourage you to apply regardless. We believe in shipping code quickly and continuously.


  • Medical insurance - 100% coverage for you and dependents

  • Dental, vision, and life insurance

  • Unlimited PTO, with 15 days minimum encouraged

  • 401k plan

  • 16-week paid parental leave with equity vesting

  • Commuter stipend

  • Catered lunches in the office

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.