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People Operations Generalist



People & HR, Operations
San Francisco, CA, USA
Posted on Wednesday, April 19, 2023
About Finch
We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.
Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.
About Our Team
We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.
We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.
Finch is looking for a People Operations Generalist to build and scale our people operations function as our organization scales. This person will work directly with one of the founders to create processes and programs that span the entire employee lifecycle. From day-to-day operations such as onboarding and employee engagement to more strategic initiatives such as compensation planning or performance reviews, this person will make a major impact on the organization’s internal communications and culture. As an employment data platform, people are core to everything we do and we’re looking for an experienced generalist that can help us extend our core values across the organization.

What You Will Do

  • Design organizational structures and career pathways that encourage effective operations and growth opportunities where possible
  • Collaborate with leadership and managers on team engagement initiatives, events, and surveys
  • Champion a diverse, inclusive, and equitable workplace and design and implement practices to support their achievement
  • Optimize employee compensation and benefits programs to ensure market competitiveness and reflect our values
  • Oversee the employee benefits programs and payroll across the organization
  • Iterate on internal resources and help employees find answers to everything from onboarding to off-boarding to benefits to performance management
  • Improve upon onboarding, offboarding, and succession planning procedures
  • Maintain human resource information system records and reporting
  • Establish and update internal compliance and employee policies
  • Manage external vendors such as Bonusly, 401(k), Lattice, etc.

Who You Are

  • 5-7 years of people operations experience in a fast-paced environment that saw rapid shifts in organizational processes
  • Extensive knowledge of the employee lifecycle and the various milestones and challenges that each individual will reach
  • Demonstrable track record of building and implementing successful people operations programs
  • Proud culture carrier that will look for opportunities to practice our values and lead by example
  • Proven ability to influence cross-functional teams
  • Organized and process driven
  • Articulate, clear, and concise written and spoken communication
Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.