Entry-Level Implementation Analyst
Toronto, ON, Canada
Posted on Thursday, August 24, 2023
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.
And the market agrees with us. Enable is a rapidly growing, series-C funded SaaS company. Our more than 500 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion.
As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
At Enable we’re building software that helps our customers seize every opportunity the deal economy represents. In doing this, we are one step closer in achieving our vision of intelligent plans connecting every business relationship. But we can’t do this alone. We’re looking for go-getters, innovators, and leaders who can take us to the next level in helping the world make better deals.
Help us power the deal economy!
About the role:
We are seeking an entry-level implementation analyst to join our growing Customer Success team in our Toronto office. This is a technical, customer-facing role focused on helping businesses around the world adopt our product.
Working with the customer's finance and commercial teams, a successful applicant will enjoy using their numerical skills to understand complex business processes. As an entry-level implementation analyst you will work alongside our experienced Customer Success Managers applying your problem solving capabilities to design a configured solution which meets the customer's requirements.
The onboarding process focuses on the features customers need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals. Going above and beyond a customer simply making use of the product, we will continue pushing to maximize customer’s adoption. We want customers to end their legacy processes and become fully dependent on Enable for their financial processes.
As part of the Customer Success team, you will be involved in the entire implementation process including delivery, training, validation and ongoing support of the software once it has been adopted by the customer. The team manages Enable's help center, producing new articles and video content, continually reviewing the current state of the help center and identifying where improvements can be made.
What we’re looking for:
We are seeking someone who is driven to develop their skills and is passionate about technology. This is an exciting role with excellent career and salary opportunities. To apply you must have a Bachelor's degree in Mathematics, Physics, or another numerate subject (with a 3.3 minimum GPA).
Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Enable employees to perform their expected job duties is absolutely not tolerated.