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Software Quality Engineer I - (18001237) at Carbonite
Draper, UT, US

You will join a team of software developers and testers to produce industry leading backup solutions.  You will get a chance to work on multiple areas of the product and gain experience in Windows Client, Web UI, and backend API testing.


Carbonite software testers have a strong focus on automation and continuous integration and continuous deployment.  Our goal is to reduce the time it takes to take an idea for a feature our customers will like and turn it into high quality software our customers can use.


Specific Objectives and Responsibilities:


Your First Six Months:

  • Work with senior testers to create test plans, test cases, and test strategies for Carbonite products
  • Learn to use industry standard tools to create automation to test Client, Web, and API use cases
  • Write bug reports and work with an amazing development team to fix any problems in the software
  • Reproduce problems reported in the field and analyze them for the root defects causing them
  • Learn to use and master our automation solutions, and be a part of choosing new solutions for new problems
Six to Twelve Months and Beyond:
  • Be a relentless advocate for quality in the Carbonite platform
  • Participate in scrum teams and deliver high quality software
  • Improve the QA automation of every product you work on

Key Challenges to Overcome:


Our backup solution has many moving parts, and learning all of them is a challenge.  You will be exposed to multiple programming languages and technology stacks.


Reproducing issues reported by our customers through support can require some creativity and a broad knowledge of many technologies.  This can be challenging but is also quite rewarding.

Working on a global team requires excellent written and verbal communication skills as well as cultural flexibility and understanding.




What will make you successful at Carbonite:

  • Curiosity and a desire to learn and excel
  • Participation in technical book groups and other communities at Carbonite
  • Strong focus on customer service and quality
  • Internal motivation and a strong drive to learn new technology and stay up with industry trends
  • High degree of comfort with complex technical environments
  • Having and being able to articulate/defend an informed opinion on important topics
Skills & Experience:
  • Experience with Ruby, Python, C# or similar languages
  • CS, IS, IT degree or equivalent experience (A degree in progress is fine, we offer tuition reiumbursement)
  • Familiarity with source code management tools
  • Experience with Windows, OSX and Linux a plus
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