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Optician, Fashion Mall at Keystone at Warby Parker
Indianapolis, IN, US
Opticians strive to always provide our customers with an extraordinary shopping and ownership experience. Your role as an Optician will be to serve each and every shopper with expertise, friendliness, and honesty.

What you'll do:

Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
Verify that finished eyewear meets optical standards and customer requirements/requests
Demonstrate exceptional product knowledge and accurately describe features and benefits of various lenses and our frames
Work with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience
Comfortably explain eyewear prescription terminology to customers
Provide style consulting and help customers choose the best glasses for their personal style, face type, and lifestyle
Innovate and share best practices for sales and customer service so they can be implemented throughout the organization
Act as a representative for our brand to help educate and excite others about our mission and values
Who you are:

Passionate about fashion, eyewear and retail
Able to project a professional, fashion-forward image
Excited by a fast-paced, ever-changing environment
Great at communicating clearly and effectively- in person, on the phone, and online
Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
Self-starter with energy to spare
Excellent detail orientation and time management skills
Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)
Have the flexibility to work days, weekends and some evenings for store extended hours and/or events
Extra Credit:

LDO in states requiring a license to dispense or ABO in non-licensed states
About us:

Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).

In the last seven years, we’ve grown to over 50 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running, Fast Company has named us one of the world’s most innovative companies.

We’re also a certified B Corporation, so we’re held to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, volunteering opportunities, and all sorts of other goodness. It also doesn’t hurt that our team is just great company.



Some benefits and perks of working at Warby Parker:

Retirement savings plan with a company match
Quarterly team performance-based incentive program
Flexible sick leave policy
Optical certification reimbursement
Free eyewear (plus discounts for friends and family)
Frequent snacks, team outings, and workday celebrations
And more (just ask!)
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