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Optician, Union Square at Warby Parker
San Francisco, CA, US
Opticians strive to always provide our customers with an extraordinary shopping and ownership experience. Your role as an Optician will be to serve each and every shopper with expertise, friendliness, and honesty.

What you'll do:

Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
Verify that finished eyewear meets optical standards and customer requirements/requests
Demonstrate exceptional product knowledge and accurately describe features and benefits of various lenses and our frames
Work with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience
Comfortably explain eyewear prescription terminology to customers
Provide style consulting and help customers choose the best glasses for their personal style, face type, and lifestyle
Innovate and share best practices for sales and customer service so they can be implemented throughout the organization
Act as a representative for our brand to help educate and excite others about our mission and values
Who you are:

Passionate about fashion, eyewear and retail
Able to project a professional, fashion-forward image
Excited by a fast-paced, ever-changing environment
Great at communicating clearly and effectively- in person, on the phone, and online
Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
Self-starter with energy to spare
Excellent detail orientation and time management skills
Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)
Have the flexibility to work days, weekends and some evenings for store extended hours and/or events
Extra Credit:

LDO in states requiring a license to dispense or ABO in non-licensed states
About Warby Parker:

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Because all work and no play makes a dull office, we fill our days with snacks, surprises, pneumatic tubes, and, when appropriate, costumes. As a team member at Warby Parker, you can also look forward to company outings, guest speakers, volunteering opportunities, and brain-stimulating activities.

In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.

Some benefits and perks of working at Warby Parker:

Health, vision, and dental insurance
401(k) with a company match
Generous PTO policy including six paid holidays
Quarterly team performance-based incentive program
Flexible parental leave policy
Health & wellness stipend
Free eyewear (discounts for friends and family!)
Frequent snacks, team outings, and workday celebrations
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