Senior Usability Engineer - Temporary at Telenav
Santa Clara, CA, US
Do you dream of what cars of the future will look like when you combine them with connectivity, a smartphone, and cloud services? Can you imagine uniting those dreams with a company that has the skills and relationships to make that a reality? If so, Telenav wants you!
At Telenav, we believe the car is at the beginning of a massive innovation wave that mirrors what happened on the smartphone several years ago. Building on our long history of mobile and in-car navigation software and services, we are on a mission to make people’s lives less stressful, more productive and more fun when they’re on the go.
We’re looking for a highly-motivated Sr. Usability Engineer to join our growing Automotive team. You will work collaboratively with our design, product and engineering teams. You will design and execute primary research to understand driver needs and pain points. You will apply your understanding of human behavior and human computer interaction to synthesize end-user insights that inform product and design decisions. Your impact will scale from the nuts and bolts of usability to ethnographic research. Your ultimate motivation is to help create the world’s best in-vehicles and mobile phone user experience.
Design, plan and conduct user research, employing methods such as: remote usability, field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches
Facilitate a team based insight generation for understanding user needs and behaviors
Convert research findings into actionable results, activating design thinking and concept making through workshop facilitation
Work closely with Interaction Designers, Visual Designers, Product Managers, Marketing, Analytics and Engineers to define and improve the user experience of our global products
Be able to creatively turn around usability research quickly and efficiently
Able to scale from small to large projects
Generate formal reports and communicate the results directly with the world’s top automakers.
Minimum 3-5 years’ usability experience, ideally with consumer products
Knowledge of research methods and tools for conducting usability research across devices and markets
Knowledge of user-centered design principles, UX standards and fundamental user behaviors
Knowledge of qualitative user research methods including remote studies, lab and field studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc.
Experience with remote usability tools
Deep understanding of the nuances of different methods and how best to combine them to meet research objectives
Must be innovative and demonstrate an ability to think out of the box and be proactive, delivering beyond what is asked for
Prior experience conducting cross-platform/ device research a must
Prior experience conducting research in the automobile industry a plus
Travel may be required
Desired skills or experience:
Master’s Degree or Equivalent experience