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Communications Designer at Heap
San Francisco, CA, US
As communications designer #1 at Heap, you'll own the design of Heap's brand and messaging.

You'll infuse our entire customer journey with the Heap identity. This means tackling design challenges in just about every context: our marketing pages, product updates, educational tools, video graphics, email campaigns, conference banners, and more.

To many, analytics can seem scary and overwhelming. You'll help communicate to the world that it doesn't need to be. You will:

Give Heap an identity. People will make their first impressions of us based on our brand. You’ll help enforce a consistent aesthetic and an authentic voice across all our user touchpoints.
Work closely with each part of the business. One day, you might work with our product team to craft new feature pages. The next day, you might work with our success team to highlight our fastest-growing customers.
Design polished experiences. We believe design polish takes just as much time as the first 90% of any project. Our ideal candidate will relish seeing projects all the way to completion.
(Bonus) Design illustrations and motion. We love design that pops. Illustration and motion graphics can often go a long way in better communicating our message.
Job Requirements:

Strong visual design sense
Strong iconography, typography, and vector design skills
Experience with the end-to-end process of designing, shipping, and refining new communication materials
(Bonus) Illustration, animation and motion design experience, especially on the web
(Bonus) Familiarity with HTML, CSS, and Javascript, so you can iterate on high-fidelity designs yourself
(Bonus) Familiarity with marketing and customer success-related tools that have customer-facing components (Hubspot, Marketo, Help Scout, etc.)
Heap has raised $13M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others.

We work in San Francisco and can cover relocation costs. We'd love to hear from you!
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