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Jobs


Senior Sales Engineer at Clarifai
New York City, NY, US

Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

We have secured $40M in funding up to date, backed by Menlo Ventures, Google Ventures, USV, NVIDIA, Qualcomm, Osage, Lux Capital, LDV Capital, and Corazon Capital.  To continue to succeed, we need people like you to join the team!

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Your Impact:

You will support the customer team by providing pre and post sales technical support that will help us close new clients, retain current customers, and increase overall customer satisfaction.

Your Opportunity:

You are the person on the customer team that assists with Clarifai's pre and post sales efforts.  You love teaching and advising our customers about the complexities of our products and making our technology easy to understand. 

You have a passion for AI and enjoy determining how our technology can help tackle customers’ business problems. You ask the right questions to gain an understanding of our customers' engineering requirements, so that we can successfully provide solutions to help them achieve their goals. You bring value to our customers by building relationships and communicating to both technical and non-technical audiences about AI, machine learning, architecture, and security.

We value confidence, communication, flexibility, teamwork, and a willingness to learn. You actively seek feedback on your own performance in order to identify areas of improvement and develop your strengths. We want you to be dedicated to the success of your role, the customer team, and Clarifai as a whole.

We are always thinking about career goals, and at a dynamic start-up like ours, there will be many opportunities for you to develop your engineering skills and use them to mentor others, especially as our company continues to grow.

What You Bring:

  • 2-4 years of experience as a Sales Engineer or a similar role.
  • You are familiar with programming languages like Python, Javascript and/or Java
  • Experience with AI/ML, and experience with computer vision is also a HUGE plus.
  • Ability to complete a task with little supervision, organized, ability to work on multiple projects at once.
  • Experience working in a tech startup.

Objectives:

In your first month, you will jump right in. You will:

  • Build relationships within the customer team and cross-functionally with the product team as well. We value collaboration and people who actively seek out opportunities to learn from those around them.
  • Understand how the customer experience and support teams coordinate with the sales and business development teams to craft proof of concepts and work with customers to connect them with the correct solutions.
  • Learn how to use, explain, and present our technology.
  • Join your first few client meetings to understand our prospective customers most frequently asked questions.
  • Learn about our value proposition and the advantages that we have over our competitors. We believe that it is important to be prepared by understanding the competitive landscape.

By the end of your first 3 months, you should be getting into a groove. You will:

  • Participate in customer meetings to share your technical expertise and knowledge of our solutions.
  • Lead and deliver technical product presentations, demonstrations, and evaluations for customers, prospects and internal sales personnel.
  • Understand customers’ technical requirements and articulate how our platform can support their goals.

6 months down the road, you will:

  • Provide strategic guidance and recommendations to clients throughout the sales process. We look to you to advise our customers and increase their engagement with our products.
  • Participate in scalable and repeatable processes for customer pilots and proof of concepts. We appreciate innovation and creativity that allows us to make our sales process more effective and efficient.

In 12 months, you'll:

  • Come up with new, creative ways to demonstrate and integrate our technology. We value innovation and want to continue iterating and improving our sales processes.
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